Pharmacy Software
POS Works for pharmacy
Dispense Works for pharmacy
Retail Software
Support
Enquiries
Pharmacy Software
POS Works for pharmacy
Dispense Works for pharmacy
Retail Software
Support
Enquiries
Software Change Request Form
Group requesting the change
(Required)
Person requesting the change
(Required)
First Name
Last Name
Role
Email
(Required)
Company representative authorising the change:
(Required)
First Name
Last Name
Role
Title of Change Request
(Required)
Please provide a brief title of the change request.
Date of Request
(Required)
MM slash DD slash YYYY
Desired date of requested change
(Required)
MM slash DD slash YYYY
Reason for change
(Required)
New feature
Change existing feature
Defect
Impact on business creating need for change
(Required)
Priority
(Required)
Critical
Urgent
High
Medium
Low
Area of change
(Required)
Head office
Back office
CSP Register
Replication
Program involved in change
(Required)
Does this change require the end user to provide additional equipment
Yes
No
Please list the required equipment
(Required)
Describe how you see the change working in the program
(Required)
Please describe the expected outcome/KPI's
(Required)
Please provide a business scenario you would use this change for
(Required)
Please show calculations involved, if any
What are the potential risks to the end user
(Required)
What would be the priority in the event that the change fails?
(Required)
Critical
High
Medium
Low
What would be the preferred strategy in the event that the change fails
(Required)
Roll back to the last version
Keep the feature in place and bug fix
What process will be used for Acceptance Testing
(Required)
What training is required to use the change
(Required)
Change request Terms & Conditions
(Required)
I accept the following terms and conditions:
1. POS Works Pty Ltd reserves the right to reject requests for change.
2. POS Works Pty Ltd reserves the right to charge the requesting company for changes made to the software.
3. Completion of this form does not guarantee a change will be conducted.
4. All development work to be completed in line with POS Works development cycle. Target dates are indicators and can not be guaranteed.
5. Requesting companies are responsible to conduct User Acceptance testing.
6. Requesting company has a responsibility to ensure data/reports are correct.
7. POS Works Pty Ltd reserves the right to add additional cost if the scope changes once development has commenced.
8. Quoted work uses estimated time lines. Final price may vary +/- 15%
9. If new screens/reports are required or existing screens/reports are modified the requesting company is responsible for providing detailed mockups of the requested design and upload below.
Please upload any mockups in accordance to the terms and conditions where screens/reports are being added/modified.
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, xls, jpeg, Max. file size: 80 MB.
